ibis Contagem Ceasa

“Boa pelas pessoas, ruim pela acomodação.”

I liked the team—they were very attentive and helpful, and the breakfast and dinner options were good, but I was disappointed with the room’s cleanliness, finding urine residue in the toilet. The air conditioner started leaking at night, soaking the floor and nearly reaching my luggage. I reported the issue to reception the next day, but it wasn’t resolved. I spent two nights without air conditioning, without a fan, and couldn’t open the window because of the outside noise.

J·Hace 3 días

The location was very good, the service friendly and the cleanliness satisfactory, but the price per night was quite high.

Fernando·Hace una semana

The service and accommodation were fantastic.

Galdino·Hace 4 semanas

“Básico”

I was welcomed warmly, and the staff in general are friendly and helpful. The breakfast is excellent. However, while eating, I overheard a staff member speaking badly about guests, criticizing how they took certain buffet items and even hinting at wanting a confrontation. I didn’t understand the context, but it felt unprofessional to have such conversations in front of guests. I’ve worked in a similar environment and know we must deliver top‑class service; chatting with colleagues during work hours is fine, but never gossiping about customers when they can hear.

Marcela·Hace 4 semanas

“Bom custo-benefício”

The room quality matches the price of the rate, with a comfy bed and a good shower. The hotel staff are well‑trained and efficient, and the highway access is easy to find. Everything went smoothly, and there’s nothing to complain about.

Leonardo·Hace 4 semanas