“Desilusión de hospedaje”
When we arrived, the manager told us that Booking had prevented a group booking, so a double reservation was made and we were denied check‑in, only allowed one night. Yet when I booked, I was told via message that payment could be made on arrival and they answered “yes.” Why didn’t they text me that the reservation was cancelled? They never notified us of the cancellation and lied on the site about my card not being charged.
AlmaHace 2 meses