“Disgraceful 😡😡😡😡😡😡😡😡😡😡😡😡”
Nothing it was smelly and absolutely disgusting!old and uncomfortable. The entire property was dirty, had a strong old and unpleasant smell, and was absolutely nothing like the pictures advertised. When I contacted the booking company to explain the situation and report how filthy and smelly the property was, the host reacted aggressively. They then violently knocked on our door and demanded to know what was wrong. We felt extremely uncomfortable and unsafe, so we got up and left the property. We did not feel that we could stay there under those circumstances. Despite explaining the situation and leaving because the accommodation was unacceptable and completely misrepresented, we still have not received our money back. To this day, the host has refused to refund us. We paid for accommodation that was clean, safe and as advertised. What we experienced was completely unacceptable, and we believe we are entitled to a full refund
LarkinsHace 2 semanas