Albergo al Tiepolo

“A VERY BAD INITIAL EXPERIENCE!”

I booked a room for three people with three beds, but when I arrived the staff told me they had upgraded my reservation—an action taken in June—and that I would be staying in a nearby apartment instead. I never requested this change, so I was very upset. After being moved into the room I originally booked the next morning, the start of my short stay in Venice felt terrible, almost like an abuse. About two weeks before my trip I received an email offering an upgrade at a distant location; I clearly replied that I did not want it, yet the hotel still acted unreliably. I sympathise with the reception lady, who likely had little control and had to handle my complaints. She offered me a free breakfast the following morning, which I declined. Aside from this, the stay itself was fine, as I had stayed at the hotel two or three times before.

F·Hace una semana

“Todo de 10”

The location and the comfort of the room were great, and there was nothing negative—perhaps just the view from the window.

Marina·Hace una semana

The staff were very friendly, the location was excellent, everything was clean and presentable. However, it felt a bit old-fashioned, and the real issue was the lack of hot water. They said an external company would handle it, but that was useless when I was touring exhibitions and the city for days, feeling dirty and smelling bad.

Kurt·Hace una semana

Great location, wonderful staff, clean room, everything you could ask for in a two‑night stay.

Allen·Hace 2 semanas

“Esperienza da non ripetere, anzi da evitare”

The distance from the hospital was a positive. I had booked a hotel room, but I was housed in a narrow, dark valley and a small cot. The staff were arrogant.

Dilorenzo·Hace 2 semanas