The only thing that stood out was that the towels and bed linen were clean. We were very disappointed overall. The hotel’s location was inconvenient, and even though they say they have parking, when we asked they just told us to park wherever we wanted. The staff were very unfriendly and unwelcoming, making us feel uncomfortable from the moment we arrived. When we asked where the nearest shop was, the answer was “I don’t know,” with a dismissive hand gesture. A manager was shouting at the staff, creating a very unpleasant atmosphere that was far from the first impression we expected. The room itself was clean and tidy, and the towels and bed linen were clean, which was probably the only positive. However, there was a lot of noise outside, so we couldn’t keep the window open. The room was also quite cold when using the air conditioning, and there were no warmer blankets available. Overall, the lack of hospitality and the staff’s attitude made our stay very disappointing.
Kotryna·Hace 3 semanas