We arrived only to discover that the owner had fled the city and shut the hotel/apartment without any notice or cancellation, forcing us to scramble for new accommodation at the last minute.
DionHace 2 meses
Un momento…
Berat·8.7
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o simplemente escríbelo — «hacia el 20, tres noches»
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23 m² · 2 twin beds
The Standard Double Room offers a spacious layout with 2 twin beds, providing good bed comfort. It features soundproofing, air conditioning, and stunning river and city views, along with free WiFi and a flat-screen TV.
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Folè in Berat offers capsule hotel rooms with air-conditioning, private entrances, and soundproofing. Each room features a refrigerator, free toiletries, shower, slippers, TV, and wardrobe. The hotel provides free WiFi, a minimarket, and a hairdresser/beautician. Located next to a mosque, it offers city, river, and landmark views, parquet floors, and multilingual reception staff, 117 km from Tirana International Mother Teresa Airport.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
We arrived only to discover that the owner had fled the city and shut the hotel/apartment without any notice or cancellation, forcing us to scramble for new accommodation at the last minute.
Dion·Hace 2 meses
The property isn't operational; I don't understand how they allow you to book it.
Shannon·Hace 2 meses
I was told to cancel my reservation the day before arrival because they couldn't accommodate me. If I canceled through the app I'd incur a fee, so I asked for a free cancellation or for them to cancel it on their side. No reply came, and my free cancellation request was never accepted. I had to reach out to customer service to make sure the reservation was properly cancelled and that I wasn't charged. I understand that things happen, but their handling of the situation was very poor.
Danielle·Hace 2 meses
Nothing. They are ghosts. They never reply to messages. I had to find another accommodation. Ghost lodging! They don't exist. No responses. I had to move elsewhere.
Fabrice·Hace 2 meses
Excellent location, just a few minutes from the bus stop and the terminal. The bed was very clean and comfortable. Communication was great; they answered all my questions and gladly let me check out late.
Stephen·Hace 4 meses