The room was fine, but the reception messed up my check‑in, even claiming my reservation was cancelled and not in their system before finally admitting it existed—service was terrible.
RobertoHace una semana
Un momento…
★★★★·Cancãºn, Cancún·8.0
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o simplemente escríbelo — «hacia el 20, tres noches»
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Located on the shores of the Nichupté Lagoon and the Caribbean Sea, Melia Casa Maya Cancun All Inclusive offers stunning views and a tranquil atmosphere. This 8-minute drive from downtown Cancún features air-conditioned rooms with terraces, an outdoor pool, hot tub, and international buffet restaurant serving Mexican, seafood, and international cuisine. Amenities include a snack bar, 24-hour reception, and water park, with Cancun International Airport a 25-minute drive away.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The room was fine, but the reception messed up my check‑in, even claiming my reservation was cancelled and not in their system before finally admitting it existed—service was terrible.
Roberto·Hace una semana
The water park was great, yet the floor in the room was a bit rough.
Ernesto·Hace 2 semanas
The location was good, but the facilities were very old and the shower was weak.
Luis·Hace un mes
The room and the beach were nice, but it didn't feel relaxing because everyone was everywhere, and we had to queue for breakfast.
Maria·Hace un mes
The hotel staff were very attentive and friendly, making you feel at home; everything was spotless and in place, the restaurant area was immaculate, and we thoroughly enjoyed the wide range of cuisine.
Eduardo·Hace un mes