Quality Inn Raleigh Downtown

“So many things wrong...”

The staff were friendly and courteous, but the place felt very dated and in need of repair. There was mold in the shower, and the caulking around the jacuzzi tub was cracked. The whole room smelled like smoke and old building, probably mold. The cleaning crew missed the area around the AC unit, where dead crickets, dirt and dust had accumulated, making me wonder how clean the rest of the room really was. The pillows were oddly half‑size, and the TV didn’t work properly; once it did, we were afraid to turn it off. The cereal at breakfast was stale. I would not stay here again.

Marissa·Hace una semana

“Surprisingly good!”

The hotel itself was really clean and comfortable, and I got a good night’s rest, but the surrounding area was dirty and trashy.

C·Hace una semana

The service was good, but everything else was a problem.

Garcia·Hace una semana

“I would not ever stay again good thing it was only one night for the Nc state fair.”

The staff were friendly, but the TV remote barely worked, the room smelled like smoke and mold, and the phone wouldn’t connect to the front desk. I woke up in the middle of the night to use the bathroom and saw roaches crawling all over the bathtub. So nooooo definitely not a good stay!

Merrenda·Hace 2 semanas

“Everything was good, after the room was cleaned.”

The staff were helpful and friendly, and the location was great for our trip. We arrived at 3 PM, the normal check‑in time, and went through the usual front‑desk process to receive our keys. When we opened the door, the bed was messy from the previous guest, the trash cans were overflowing, the bathroom towels were dirty, and there was leftover food in the fridge. We called the front desk right away so they could send housekeeping. A maid came, asked if we had just checked in or if the room had been used the day before, and we explained it was a fresh check‑in. A “manager” then came to confirm the situation. Fifteen‑twenty minutes later the maid returned, cleaned the room thoroughly, changed all the linens, and apologized for the mix‑up. No further issues.

Emillie·Hace 2 semanas