“Excelente”
Everything was great overall; the staff were excellent and the hotel is very close to the city center.
ElizabethHace 3 semanas
★★★★·Cuernavaca·8.0
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o simplemente escríbelo — «hacia el 20, tres noches»
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Hotel Bajo el Volcan in Cuernavaca offers comfortable family rooms with private bathrooms, modern amenities, and free toiletries. The hotel features a family-friendly Mexican restaurant, sun terrace, and bar, with free WiFi in public areas. Located 78 km from Benito Juarez International Airport, it's an 8-minute walk from the Robert Brady Museum, with the Archaeological Monuments Zone of Xochicalco 27 km away.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
Everything was great overall; the staff were excellent and the hotel is very close to the city center.
Elizabeth·Hace 3 semanas
The pool was clean and the water was lukewarm, and the housekeeper was very friendly, but the receptionist and the kitchen staff had a bad attitude toward visitors.
Sayrel·Hace 3 semanas
The service was very friendly, yet there were stains on the curtains, the internet was super slow, and I wasn’t given the breakfast that was supposed to be included in my reservation.
Fernando·Hace 3 semanas
I’ve always liked this hotel when I visit Cuernavaca because it’s comfortable and the staff are so kind.
Castañeda·Hace 3 semanas
It was very quiet, no drama, and the only highlight was the sound of the church bells; the restaurant coffee was bad, the room had no Wi‑Fi signal so we were moved to a room with signal, but the TV remote never worked.
Fernando·Hace 4 semanas