Grand Emir Hotel Old City

Super with vendam merci. Bon.

Malek·Hace 2 semanas

Только уборка и завтрак. Персонал, удобство,комната, расположение, ремонт, принадлежности

Абдиюнусов·Hace un mes

I was really disappointed with this hotel. During our stay we noticed a clear drop in quality compared to what was advertised and what one would expect from a property of this level. It might have been good before, but today the service and facilities are no longer up to par. Several issues made our visit let down, especially with the equipment and customer care. It's a shame because the hotel has potential, but it seems to have lost a lot of its quality. I suggest the management seriously review the service and maintenance of the property.

Billel·Hace un mes

The beds were comfortable, the sea view was nice, and the hotel wasn’t very noisy. I didn’t like the location; it’s in the center but the street is a bit bad, so I would only recommend it during the day. Once it gets dark it’s not worth staying at the hotel.

Olga·Hace un mes

“Worst Hotel Ever”

The only morning reception guy was very helpful, kind, and funny. The night‑shift reception was genuinely rude. The breakfast staff were rude and tried to protect the food from guests. The elevator was mostly broken, forcing us to walk from the 9th floor down to the 1st floor to get breakfast, which was awful. The breakfast staff literally threw plates into the kitchen to finish as quickly as possible. We paid extra for early check‑in and late check‑out but they denied us those requests. They said we had no room for them. In the kitchen, spoons and forks were not clean at all, probably washed only once or twice a week.

Rahimov·Hace 2 meses