The location and the rooms were fine, yet the pool area was extremely dirty, the water was murky, they didn’t clean it, and we couldn’t get in.
ErikHace 3 meses
Un momento…
★★★·Melgar·7.7
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o simplemente escríbelo — «hacia el 20, tres noches»
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Hotel Dinastía Castillo Central in Melgar offers spacious family rooms with private bathrooms, free toiletries, showers and flat‑screen TVs. Guests enjoy an indoor pool, bar, free Wi‑Fi, games room, public bath and outdoor seating. 24‑hour front desk, full‑day security, and complimentary off‑site parking ensure convenience. Located 7 km from scenic Piscilago and 79 km from Perales Airport.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The location and the rooms were fine, yet the pool area was extremely dirty, the water was murky, they didn’t clean it, and we couldn’t get in.
Erik·Hace 3 meses
The location is good and the person who handed over the room was very friendly, unlike the reception lady. Still, the price isn’t right for a hotel of this type, there’s no comfort, the room’s aesthetic doesn’t match the photos, and the shower drain doesn’t work properly.
Milena·Hace 4 meses
We had a great time at the pool and the location is good ☺️. The room felt a bit closed in, especially in the heat, but the fan worked so it was still comfortable.
Sara·Hace 4 meses
The staff were very friendly, but the overall experience was awful. The room was unbearably hot and the fan barely worked, even though I'm from Neiva where the climate is warm. The noise inside the hotel was intolerable: music blasted at full volume all night by the pool, and because the hotel is small it felt like a nightclub right next to my room. I couldn't sleep at all and woke up more exhausted than when I arrived. On the third floor the Wi‑Fi signal was nonexistent. If you need a place to rest, I definitely wouldn't recommend it.
Keka·Hace 7 meses
The staff were genuinely friendly and helpful, which was a bright spot. Unfortunately the pool was a bit grimy and had an unpleasant smell, which took away from the experience.
Michelle·Hace 9 meses