“Dingy hotel that is rundown despite advertising that it is refreshed/remodeled”
The hotel sits in a central spot. Everything else besides the location was disappointing.
BrittaniHace 4 días
★★★★·Phoenix·7.3
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o escríbelo sin más: «hacia el 20, tres noches»
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The Clarendon Hotel & Spa, BW Signature Collection, is a vibrant Phoenix retreat in the heart of the city. This 3-mile radius hotel offers easy access to the Phoenix Convention Center, city theatre district, Encanto golf course, and Baltimore Fashion Park. Amenities include a complimentary breakfast, spa, fitness center, hot tub, and free in-room Wi-Fi, along with a bistro and stylish bar.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The hotel sits in a central spot. Everything else besides the location was disappointing.
Brittani·Hace 4 días
The room was cozy, and the staff were friendly and professional. The food options at the restaurant were just average.
Noreen·Hace una semana
The room was clean and roomy, which is about all the positive aspects of this stay. There was only one towel in the room, not a set; when we requested a second it required two calls and more than an hour to arrive. Both of us fell ill after eating at the restaurant, a complaint I will file with the health department, and the staff engaged in tip fraud that I intend to report to the Attorney General’s office.
Avesta·Hace una semana
I appreciated that the property had blackout blinds and a comfortable bed, but for the price I could probably find something a bit more modern and cleaner overall. The property needs more attention to detail: the pictures don’t match the actual quality. For instance, the elevator looked like it might break down, the hallways were dirty, the TV in the room had no signal, and the fixtures could use an upgrade. The photos are clearly edited and taken from a distance, hiding these issues until you arrive.
Celese·Hace 2 semanas
The staff were very helpful and friendly.
Chelsea·Hace 2 semanas