“Menyenangkan...”
The room was good, but the reception staff were rude and the service was poor; even though the room was booked, they claimed all rooms were full. The admin and reception should be more diligent, and if a room is sold out, the app and RedDoorz should be closed to prevent further bookings, rather than waiting for guests to arrive and then apologizing for a full hotel. I work in marketing and handle online bookings, so I know how it should work. Thank you.
MeldiHace un año