The location is fantastic, and every staff member is courteous and attentive. My family loved it.
BravoHace 3 semanas
★★★★·Itatiaia·9.2
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o simplemente escríbelo — «hacia el 20, tres noches»
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Pousada Rainha da Mata, located in Penedo, boasts a unique blend of modern and rustic decor. This hotel offers free WiFi, free breakfast, and proximity to Itatiaia National Park (6.3 km) and Cachoeira de Deus Waterfall (6.3 km). Rooms feature balconies, TVs, air conditioning, heating, minibars, and private bathrooms with showers and free toiletries. Free parking is available.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The location is fantastic, and every staff member is courteous and attentive. My family loved it.
Bravo·Hace 3 semanas
The infrastructure is excellent, the place stays very clean and quiet even with many guests. Breakfast is good, the receptionists are all friendly and attentive. The location is superb and easy to reach, just a short walk—about 1 km—from the main avenue that leads into downtown.
Paulo·Hace un mes
Cleanliness, location, and comfort are all solid. The only downside is the lack of a heated pool; the local temperature is always low, which makes using the pool hard.
Marcelo·Hace un mes
Sara provided excellent service, and the facilities—cleanliness, linens—are great, as is the breakfast. The only constructive criticism is the coffee: the machine is old and the coffee could be better; the breakfast is excellent, but the setting deserves an espresso machine.
Marcos·Hace un mes
The place is beautiful with nature. But it was one of the biggest disappointments I've had. I booked because it had a 9.4 rating, but it's nothing like that. The hotel needs huge improvements: bad cleaning, linens with a smell, and the breakfast is among the worst I've ever seen. The rating should be revised. My rating would be at most 6.2 and a stay would cost no more than R$150.00; I'm not doing this to burn them, but to improve. I'll post photos to show flies on the fruit, a cake that seemed to be from the Princess Isabel table from some century, a mini pizza that had been there 20 years, the glass cups had an egg smell. Improve this, friends, the place is beautiful but needs work.
Ricardo·Hace un mes