We booked one night in this hotel in April 2026, paid and confirmed by email. When we arrived at the front and after several attempts to press the intercom and call the host, we learned the accommodation was closed! No one warned us, no information from Booking. Booking’s customer service was difficult to reach for details, often just AI, and emails went unanswered. We ended up paying for a more expensive room in an emergency.
CamilleHace un mes