“showing zero interest in guests.”
The staff’s performance was disappointing: they never asked if I was staying at the hotel, avoided eye contact, and handed me the key while still working. They also failed to give any clear information about breakfast timing or location. The management and front‑desk staff had a terrible attitude; both were glued to their computers, showing zero interest in guests. The person who finally assisted me was clearly impatient. Even though the lobby was comfortably air‑conditioned, their demeanor was heavy and sluggish, as if they were doing exhausting physical labor in the heat, and it felt like they were carrying a heavy burden instead of welcoming guests.
SerdilHace 3 semanas