Ensuite Double-Bedroom Salford Manchester Stays GCSW2

“WILL NOT HONOUR BOOKINGS, DO NOT BOOK”

I reached out the night before for check‑in details, only to be told they were overbooked and told me to cancel, which felt like a trick to get me to pay more for a new place; they wouldn’t cancel on their end, so I had to force it and scramble for accommodation at a higher price – total scam.

Caspar·Hace un mes

“EXTREMELY BAD AND A WASTE OF MONEY. A HORROR EXPERIENCE. AVOID AT ALL COST!”

After the manager’s reply, I have WhatsApp proof that they said, “NO ONE IS AVAILABLE TO COME THERE TO ATTEND TO YOU,” and I can share the chat if needed. I can’t let anyone book this place without knowing what they’re getting into. This was honestly one of the worst short‑let experiences ever. The cleanliness was appalling: ceilings and walls were covered in black specks, cobwebs, and grime that looked months or years old; dust and dirt piled in corners and along ceiling joints, paint around door frames was cracked, scuffed, and filthy – not a lived‑in look but outright neglect. The bathroom was the worst: the shower enclosure had black mould all the way along the sealant, with spores spreading up the wall; the tray and skirting were crusted with grime and black gunk that seemed never cleaned; brown streaks smeared the tiles next to the showerhead, and the fixture was coated in limescale and filth. The toilet bowl had dark stains and debris around the rim and bowl, even though the lid was left up, showing the cleaning standard before I arrived. Frankly, the bathroom was not hygienic enough to use, let alone shower in before a workday. The management was even worse than the property. When I raised the issue and explained I needed to shower and leave for work, the host’s response was dismissive and combative from the start. Instead of apologising or offering a solution, I was told flatly that “no one is available to come there now to attend to you,” and left to fend for myself. I wasn’t even asking for a fee waiver – just flagging a serious issue – yet the host ignored the complaint and kept focusing on refunds instead of fixing the problem. There was zero urgency, zero empathy, zero accountability. No one was sent to the property, no alternative was offered, and I was left stranded with a job to get to, no usable shower, and a host who treated a legitimate complaint about mould and filth as an inconvenience rather than a failure on their part. Communication was unprofessional – curt, defensive, sometimes borderline rude, with no acknowledgement of the condition or any apology for the disruption. In summary: mould in the shower, filthy ceilings and walls, a dirty toilet, and an unhelpful host who was unreachable when it mattered and uninterested in resolving anything. This property should not be listed in its current state, and I would strongly advise anyone considering booking to look elsewhere.

Oisawemi·Hace 3 meses

“Go somewhere else”

Nothing good – everything was bad: dirty rooms, dirty kitchen, poor to non‑existent Wi‑Fi, and an unresponsive host.

Jeffery·Hace 6 meses

The administration was the best ever.

Nke·Hace 10 meses

“Not the room we booked, not clean at all”

At least we had a bathroom for ourselves and the next bus station was just a few minutes away. On the day of our arrival, we suddenly got a message from the accommodation manager that our actual room wasn’t available due to double booking; they offered another room at a different property and sent us pictures that looked okay-ish. I can’t understand how this kind of incident is even possible. Later we learned that it seems to be a common procedure here, as we read reports of other tourists affected by double booking who weren’t lucky enough to get another room and suddenly had no accommodation on the day of their arrival. Nevertheless we checked in and the room was really, really dirty: dirt marks on the bedsheets, on the floor, even on the window. We only had one towel, even though we booked the room for two people. All of this is not acceptable; I wouldn’t recommend this for anybody.

Eike·Hace un año