PUNTA VELEROS ROOFTOP

“Unbeatable ocean views in a prime spot, but heavily let down by tired furniture and rundown amenitie”

The setting and views are truly unbeatable; waking up next to Punta Veleros with direct ocean views makes stepping onto the terrace each morning worthwhile, especially at sunset when the sky lights up over the water. It’s quiet, coastal, and perfectly positioned for anyone who wants to feel the ocean breeze instantly. That said, the rooms and facilities clearly show their age and lack proper upkeep. The furniture looks visibly worn and dated, and basic amenities could use a serious refresh to match the caliber of the views. With a thoughtful renovation and better attention to room comforts, this property could easily stand out, but right now the physical spaces feel neglected.

Choon·Hace 2 meses

“Sale con 4 estrellas y no da para 3. Mincetur y el Gobierno Regional debiesen velar por esto.”

The location is perfect for reaching the whale‑watching dock, and the sole staff member, Mrs. Maribel, was always eager to help. However, the hotel doesn’t even meet three‑star standards yet is listed as four; breakfast is just two eggs, a coffee and a juice served between 8 and 10 am, which doesn’t fit the whale‑watching schedule that runs from 06:20 to around 10:00, making it impossible to eat before heading out. The room lacks advertised features like a desk, wake‑up service, wardrobe or hooks—there’s nowhere to hang towels, not even a nail in the wall, no drinking water and no nearby shop (tap water isn’t potable), and there’s no safe. Paying by card adds an extra charge. We stayed on the fourth floor, could see the sea in the distance, but there’s no elevator. The airport shuttle the hotel promised was on time, yet the old van had no working seat belts, though the driver was very kind. There’s no food service or bottled water inside, and the only breakfast is the meager one already described. I’ve attached a photo of the “four‑star” lobby and another of the town showing a couple of quaint local taxis.

Hlmcm·Hace 2 meses

“rest lulled by the sound of the sea”

I loved the natural vibe, the calm, the beach view, the facilities, the roomy bedroom, and how friendly everyone was. It would have been better if the beach canopy and chairs stayed out an extra hour so we could enjoy the sunset.

Fabricio·Hace 3 meses

The room had a beach view, which was great 👌

Nathaly·Hace 3 meses

“Excelente atención al cliente”

What truly stands out about this place is the outstanding customer service provided by Maribel, who runs the accommodation.

Judith·Hace 4 meses