The staff were understanding and honest; everything else was great.
BernadettHace 4 semanas
Un momento…
★★★·Albena·5.2
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o simplemente escríbelo — «hacia el 20, tres noches»
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16 m² · 2 single beds or 1 large double bed
16 m² · 2 single beds or 1 double bed
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Hotel Com – All Inclusive in Albena sits 900 m from the Black Sea beach, offering modern air‑conditioned rooms, a garden pool, hot tub, gym, and open‑air aerobics platform. Guests enjoy an all‑inclusive plus dining program, free Wi‑Fi, lobby bar, snack bar, kids’ playground, daily entertainment, and activities such as archery, volleyball, and water sports.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The staff were understanding and honest; everything else was great.
Bernadett·Hace 4 semanas
The pool was first and perfect, then the low price for Alben, the quietness, and the park-like setting of the hotel grounds. You can order room service or pool food. The place was neglected, like a hostel or resort, with very small rooms, half-open front doors, rusted balcony railings, dirty floors, poor restaurant food, and the toilet and bath by the pool were in a tragic state of filth. There was no mid‑meal snack even though it was advertised, and the staff were inadequate except for the young bartenders.
Асенски·Hace un mes
The pool was freshly renovated and pretty nice, but the rest of the place left a lot to be desired. The restaurant and the whole hotel were filthy – the dishes weren't washed properly and the overall hygiene was awful. Food variety was limited and the quality was low, and the cleaning staff only tossed the trash out without any real tidying.
Велина·Hace 2 meses
We booked two rooms for four of us, and it was a total disaster. The food was spoiled, smelling like vinegar, and on August 26 we had to rush to the emergency room for food poisoning. The rooms were filthy, they promised new rooms the next day but never delivered, and the staff were rude. We all had diarrhea and vomiting, and we want a refund.
Victor·Hace 2 meses
The pool was great, but the kitchen and the base area were downright dirty. Overall, not a pleasant stay.
Божидар·Hace 2 meses