The pool area had good service, but we spotted a few cockroaches, which is understandable given the renovations.
DawnmareyHace un mes
Un momento…
★★★★★·Butuan·7.2
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o simplemente escríbelo — «hacia el 20, tres noches»
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The Butuan Grand Palace Hotel in Butuan offers a 5-star experience with a restaurant and free WiFi. Elegant rooms feature private bathrooms, tea and coffee makers, and modern amenities. The hotel boasts 24-hour front desk, concierge service, and minimarket, along with family rooms and full-day security. It's located 6 km from Bancasi Airport, offering garden views, hot tubs, and balconies.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The pool area had good service, but we spotted a few cockroaches, which is understandable given the renovations.
Dawnmarey·Hace un mes
Nothing positive except the front desk staff. Everything else was terrible; for a hotel with the grand palace name, it was one of the worst I’ve ever stayed in.
Roy·Hace un mes
The location is near SM Mall and the breakfast selection is varied. The facilities are old and there has been no elevator for months.
Christian·Hace un mes
A lot of cockroaches.
Ricardo·Hace 2 meses
The room was spacious and clean. There were freebies. Breakfast offered a variety of food. What I didn't like was that the price posted online was 4500+tax is 5100 but there was an additional 900 for the child. In the system it was clear that 3 persons can stay in a room. Another thing is the elevator, hopefully it can be fixed already. I was staying there with a son who is a PWD. My husband has to carry my son up and down.
Michelle·Hace 2 meses