Hotel Center

The service was excellent.

Sanabria·Hace 6 días

There are no comments on positives, but there was a lot of internal noise and the night staff were not very friendly.

Ana·Hace una semana

“Experiencia muy negativa: cucarachas, ruido, escaleras y pago anticipado.”

The staff are kind and the free wifi is good. The worst and totally unacceptable thing was the presence of cockroaches: in corners, almost inside the fridge, and worst, on the bed. One even touched it with the sheet. For a place listed on Booking, this level of unhygienic conditions was unexpected. The only access to the hotel is by stairs. I was traveling with heavy luggage and if I’d known this before booking, I definitely wouldn’t have stayed there. Also, there was constant internal noise at night with no control: one night a TV at full volume; several nights conversations in the lounge and reception late into the night. I was traveling for business and had mentioned that, but it was very hard to rest. I also noticed that 100 % of the stay was requested for payment in advance. I did it, but I think it’s not good practice when a guest, after learning the real conditions, might need to find another option; I didn’t have time for that. The staff were friendly, but that doesn’t compensate for the hygiene, rest, and accessibility issues I find lacking. My experience was very negative and I won’t stay there again.

Raúl·Hace un mes

The location was spot‑on, everything was spotless, and everyone was super friendly.

Valeria·Hace un mes

All the infrastructure, the excellent breakfast and decor. The noise from the rooms towards the street.

Duque·Hace 2 meses