I was told to contact the hotel for a full refund that had been agreed upon. I sent them the correspondence and they lied. Avoid this hotel.
DommHace 4 semanas
Un momento…
★★★·Gili Trawangan·5.1
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o simplemente escríbelo — «hacia el 20, tres noches»
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Ilalang House offers air‑conditioned rooms with private bathrooms, balconies, terraces, work desks, soundproofing and complimentary toiletries. Guests enjoy a year‑round outdoor pool, free public Wi‑Fi, on‑site private parking, and a rooftop terrace. Situated under 1 km from North East Beach and Turtle Conservation, it lies a 9‑minute walk to the harbour and 16 minutes to Sunset Point, ideal for scuba diving and surfing enthusiasts.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
I was told to contact the hotel for a full refund that had been agreed upon. I sent them the correspondence and they lied. Avoid this hotel.
Domm·Hace 4 semanas
Nothing good – everything was very dirty, the air conditioning didn’t work so we didn’t stay, we were there less than 30 minutes and left, and they haven’t refunded us.
Claudio·Hace 4 semanas
People don’t stay there; the washrooms are very dirty and they don’t even provide a water bottle.
Aakash·Hace un mes
I absolutely didn’t like anything – it was the worst hotel I’ve ever seen. The hotel was catastrophic with moisture stains everywhere, dirty walls, and a bad smell. The bed was uncomfortable and the room smelled bad. The bathroom was a nightmare: there was no hot water. Even though all the rooms looked empty, we were placed on the top floor. We also heard noise all night, especially because locals lived in the hotel. I definitely do not recommend this hotel. The experience was very disappointing.
Djerrah·Hace 2 meses
The staff were super friendly, helpful and always listened to guests' wishes; we even celebrated with them without any trouble. They offered useful tips for every question and concern. However, the entire building was in a disastrous state: the pool was 1.2 deep and so black that the bottom was invisible. Some doors wouldn’t close properly and sometimes there was no key at all. The equipment varied wildly from room to room – one had a fridge, another didn’t. The sheets were washed but still spotted. Spider webs were everywhere, the toilet didn’t work or was leaking. We switched to the CJS bungalow, which turned out to be exactly the same. Still, for three days it was tolerable.
Andreas·Hace 2 meses