The room was clean and nice, making it a good choice for business travelers.
JianghongHace un mes
Un momento…
★★★★·Hanoi·10.0
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o simplemente escríbelo — «hacia el 20, tres noches»
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Hai An Hotel Suites Hanoi offers spacious family rooms with air‑conditioning, private bathrooms, free Wi‑Fi, work desks, seating areas and soundproofing. Guests enjoy a lift, 24‑hour front desk, daily housekeeping, room service, off‑site parking, kitchenette, washing machine and city views. Situated 26 km from Noi Bai Airport, it’s near My Dinh Stadium, Vietnam Museum of Ethnology and West Lake.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The room was clean and nice, making it a good choice for business travelers.
Jianghong·Hace un mes
The breakfast was excellent, the staff were enthusiastic, and the utensils like bowls and plates were meticulous, giving guests a feeling of dedicated service. After booking, I directly consulted the hotel about my room needs and both sides confirmed the arrangement. However, on check‑in I was given a completely different room than originally agreed. I told the front desk about the issue and they said they wanted me to relax, so they offered me that room, promising to move me after it was cleaned. When I mentioned the room problem again, only 30 minutes later they transferred me to the requested room. I was very upset and felt disrespected; this wasn’t a relaxation gesture as the front desk claimed, and if I hadn’t spoken up, I would have stayed in the unwanted room for all four days.
나현·Hace un mes
Clean and friendly.
Thi·Hace un mes
Clean. The rent could be lowered a bit.
Văn·Hace 2 meses
The buffet was way below par for the price you were paying. They charge exorbitant prices but the service is mediocre at best, and the hotel owner is arrogant, basically telling you to f‑k off if you don’t like it.
Neil·Hace 4 meses