We had a truly lovely stay and were very satisfied with the experience. Everything was exceptionally clean, quiet, and well maintained. The furnishings and amenities were top quality, and the room had all the necessities. We stayed in a King Suite with a City View. The hotel’s location is excellent – Cuba Street, Te Papa, and Courtenay Place are all within easy walking distance, and a large, well‑stocked supermarket is just around the corner. We also appreciated the complimentary drinks and fruit in the lobby – a nice little extra! Whenever we had a question or needed something, the staff responded immediately and were always friendly and helpful. The only minor improvement that could have made the stay even better would have been a bit more personal interaction from the front desk team. Everyone was helpful and professional, but at times the interaction felt a little reserved. A smile, a friendly “How was your day?” or simply a little more engagement with guests would have added an even warmer, more welcoming touch. Overall, we had a great stay and would happily return.
JennyHace 3 semanas