“Receptioner worthless”
Very poor customer service. The reception staff were unprofessional.
MohammedHace 3 semanas
★★★★·Kolkata·7.8
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o escríbelo sin más: «hacia el 20, tres noches»
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The Sonnet Kolkata, a 4‑star boutique hotel, sits two minutes from Salt Lake City Centre Mall and 20 minutes from Netaji Subhas Chandra Bose International Airport. Its airy, air‑conditioned rooms boast large windows, flat‑screen TVs, minibars, and in‑room safes. Guests enjoy an outdoor pool, fitness centre, business centre, free Wi‑Fi, and the Aura Restaurant’s local, Oriental, and international menus.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
Very poor customer service. The reception staff were unprofessional.
Mohammed·Hace 3 semanas
Excellent location, welcoming and always helpful staff, a good breakfast buffet, clean and comfortable rooms, and prompt housekeeping. However, this was my second stay and the pool and gym were out of service again, and the bar was not very inviting.
Indrani·Hace 3 semanas
Excellent and helpful staff, but the hospitality was lacking.
Saiprasad·Hace un mes
The staff were great, and the hotel is close to the airport with good facilities at a reasonable price, but the safe didn't work and one of the plug points in the room was dead.
Mahavir·Hace un mes
Very good service
Pintu·Hace un mes