My stay was a mixed experience due to the city-wide power outage caused by severe weather, which affected the hotel's key card system, office phone, and computer. Although I appreciate the hotel's efforts, the office hours of 8 a.m. to 6 p.m. didn't align with my schedule, resulting in delayed communication about my bill and deposit refund. Despite these challenges, I believe the hotel staff did their best to accommodate guests under difficult circumstances.
BiancaIl y a 8 mois