They handled our situation because we were traveling with our pet, but the receptionist treated us poorly and was reluctant to help.
ArriagaIl y a 3 semaines
★★★★·Ciudad Victoria·8.4
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ou écris-le simplement — « autour du 20, trois nuits »
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Grupo Hotelero Panoramico in Ciudad Victoria offers spacious family rooms with air‑conditioning, private bathrooms, free toiletries, TVs, wardrobes, and terraces overlooking the city. Guests enjoy a fitness centre, sun terrace, garden, year‑round pool, free WiFi, 24‑hour front desk, daily housekeeping, coffee shop, bicycle parking, and a tour desk.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
They handled our situation because we were traveling with our pet, but the receptionist treated us poorly and was reluctant to help.
Arriaga·Il y a 3 semaines
The view is great. On the first day there were water issues and voltage drops. Also, they could be more flexible about allowing visitors; if you pay a fee you could use the pool.
Montalvo·Il y a un mois
The hot‑water tap lever is jammed, and there isn’t enough space to open the doors of the main room’s closet.
Mario·Il y a 4 mois
The pool is good. The air conditioning doesn’t cool.
Yesenia·Il y a 5 mois
They told me the complimentary breakfast was still tasty. On the first day we could choose between eggs with Mexican chorizo or with sausage, and on the last day they just brought eggs with sausage without asking; the food has no salt. They don’t explain well where the room is; if you know it, it’s confusing with the stairs and you can’t find your room. We got lost in a maze, and we also have to notify them if we’re going to shower so they can turn on the hot water.
Sandra·Il y a 5 mois