Hotel Tanino

“Es muy incómodo saber que es un fraude y que nadie te ayude, ni el Hotel Casa Diamante ni Booking”

Nothing, a very unpleasant experience. The hotel does not exist; when we arrived with our reservation for 3 rooms already paid, we were told that Tanino no longer exists and that Booking still proposes it and charges for the reservation, and that you are warned you are a victim of fraud, that you were robbed of your money, and in the current hotel (Hotel Casa Diamante) they say they cannot help you, that you should try to recover the cost of the reservation directly with Booking. In short, one of the worst experiences when booking a hotel for a trip.

Alberto·Il y a 11 mois

The hotel does not exist! I request a refund.

Bethsabé·Il y a un an

“Hotel Tanino ya no existe”

Hotel Tanino no longer exists, the management changed in 2024 and it is now called Casa Diamante, my reservation was not respected and I had to pay again, I want my refund. Hotel Tanino no longer exists, the management changed in 2024 and it is now called Casa Diamante, my reservation was not respected and I had to pay again, I want my refund.

Uriel·Il y a un an