“Lamentable”
The hotel service was awful; no one helped us, not even the manager, so we switched hotels and that was the best decision of our vacation – I do not recommend it.
IvanIl y a une semaine
Un instant…
★★★★·Cartagena·9.3
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ou écris-le simplement — « autour du 20, trois nuits »
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Located in Cartagena de Indias, Voilá Signature Casa Isabel features free WiFi, a hot tub, and an on-site bar. Each room is equipped with a minibar, TV, and bathroom amenities including hot water, free toiletries, and a hair dryer. The hotel offers a 24-hour front desk and is within walking distance to San Felipe de Barajas Castle and Cartagena's Gold Museum.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
The hotel service was awful; no one helped us, not even the manager, so we switched hotels and that was the best decision of our vacation – I do not recommend it.
Ivan·Il y a une semaine
The location was great and the hotel looked nice, breakfast was good but not the best; there were a few issues with room cleanliness, towels, and bath products.
Mauricio·Il y a une semaine
The room décor, staff friendliness, and breakfast were all good, but the room felt a little small.
Karla·Il y a 2 semaines
We had an excellent experience: rooms were very clean, comfortable, and pleasant; from arrival we were welcomed wonderfully and all staff were very friendly and attentive – totally recommended!
Cláudio·Il y a 3 semaines
It’s a picturesque spot, breakfast is delicious, and service is good, but the room had no windows and was dark; the street to get there can be empty, and we were advised to go quickly without using our phones.
Adriana·Il y a 4 semaines