TORTUGA BAY Eco Hotel

“property is very basic in terms of comfort, the staff was extremely nice and the location on the”

This was my first time staying in an eco property, and I didn’t expect there would be no hot water for showers, only one hand towel for our four‑day stay, and that electricity comes from solar panels so there’s no TV. The bed pillows were not very comfortable and the sheets were average. The property sits right on the Pacific Ocean, so the ocean view and waves were fantastic. There are very basic chaise loungers to relax on. The included breakfast was average. There are no other places to eat lunch or dinner, so eating at Tortuga Bay is the only option. The lunches and dinners at 45,000 COP are average, nothing to rave about. Camilo the manager and his staff were very nice and friendly. The lunches and dinners were average; we were often served tuna in different ways with rice and potatoes, no vegetables, and never ice cream or a sweet after a meal. Since there are no other dining options, I felt the staff could have offered more variety in the food served.

Steve·Il y a un mois

We stayed at Tortuga Bay for five days with my partner and it was absolutely amazing from start to finish. From the moment we arrived, we felt very comfortable and welcomed. The cabins are beautiful, very cozy, and every detail shows care. Cleanliness was flawless and the view is simply breathtaking. We especially loved the location: it’s in a very quiet, remote area where you truly feel peace and a deep connection with nature. What stood out most was the care of the entire team. Everyone was incredibly friendly, attentive, and always ready to help. I want to highlight Camilo, the manager, who was very attentive and helped us a lot. During our stay it was my partner’s birthday and he personally organized a surprise, arranging the cake, balloons, wine, and keeping an eye on every detail. We also booked all our tours directly through the hotel, which was super convenient and made everything much easier. We did the whale watching and it was simply spectacular: we saw so many whales and then they took us to amazing waterfalls. The turtle release was also a beautiful experience, and we even got lucky enough to see a turtle laying eggs right in front of the hotel. 🐋🐢 We leave very happy, with wonderful memories and a strong desire to return. We definitely recommend Tortuga Bay for anyone who wants a calm, authentic experience deeply connected to nature.

Mariana·Il y a un mois

“Personalized experiences and true care for guests”

By far the most personalized service we experienced during our entire trip through Colombia. The staff at Tortuga Bay were attentive to us the whole time. We even experienced the August 10th earthquake while staying there, and the entire team was fully prepared to take care of guests in an emergency like that, which made us feel genuinely protected. Camilo and his team went above and beyond, not just to make sure our stay at the hotel was great, but also to help us make the most of the Colombian Pacific with highly personalized experiences and tours tailored to our needs. One area that could be improved is the bathrooms in the lower cabins. Surrounded by such beautiful natural scenery, it was a bit surprising that the bathrooms didn't match that same level of design as the rest of the cabin, they felt a little dated in comparison. They're also a bit small for a cabin meant for 4 people. It would be wonderful if they considered redesigning the bathrooms to better match the style of the cabins. They actually already have a great example of what this could look like: the outdoor freshwater garden shower, the one guests use after coming back from the sea, with open views to the garden and the ocean, is absolutely top notch. Bringing that same feeling into the cabin bathrooms, even just through a shower with a view out into nature, would really elevate the experience

Natalia·Il y a un mois

“Séjour en famille parfait !”

We spent five flawless days at Tortuga Bay, welcomed warmly by Camilo who was always helpful and gave great advice; the food was excellent and staff members like Olga, Louisa and William took wonderful care of us. Everything was perfect.

Céline·Il y a un mois

“Un bel endroit pour profiter de la plage, des baleines et de la belle nature environnante. Parfait pour se ressourcer.”

The staff were very welcoming and helpful. The place is pretty, well organized, calm and relaxing.

Caroline·Il y a 2 mois