“Frustrating to be treated as a criminal on exiting the property”
The access control at the hotel is extremely frustrating and significantly detracts from the overall guest experience. On departure, security staff insist on inspecting the interior of guests’ vehicles, seemingly on the assumption that hotel property may have been removed. This practice feels intrusive and inappropriate for a four‑star luxury hotel, particularly when paying guests are made to feel as though they are under suspicion. The inspections also create unnecessary bottlenecks and delays at the gate. I have never encountered such a procedure at any other hotel. By comparison, The Blades Hotel, located less than a kilometre away and also rated four stars, does not subject its guests to this treatment. Based on this experience, it may well be the preferable alternative for future stays.
RegIl y a un mois