“No VIEW to be had at Marvell”
The mattress, pillows, and bathrobes were comfortable and soft. I loved Byron Bay, but the hotel let me down completely. I booked a room with a view, but there was none (see pic). It felt like a dungeon—modern yet still a dungeon, with bare concrete walls and almost no light unless the lights were on. The air conditioning was noisy, and at 27 °C it felt like the South Pole. When the balcony door was open, all I could hear were delivery trucks and the muffled sounds from the rooftop bar, so it wasn’t an option. I asked if a different room with a view was available and was told that none of their rooms had a view except the suite, which was the only room available but would have cost another 500 something dollars for one night. Frankly, the dungeon already cost $460 per night, so I passed. The false advertising was the worst, and for our 26th anniversary we expected at least what we paid for. Apart from an empty apology, the lovely lady wasn’t willing to offer us anything else. Breakfast was poorly organized, service slow, the food arrived before the coffee, the spanner crab omelette tasted too fishy, and the large breakfast was something anyone could cook at home—boring and unimaginative. The juices had so much ice that it was obvious the establishment was not even trying to live up to its supposed 5‑star rating. To us it represented everything Byron isn’t about, and places like this give the amazing little town a bad reputation. It’s simply not enough to have some touches of sustainability on display when they turn out to be skin‑deep and ridiculously overpriced. Look elsewhere and you’ll find plenty.
Kransky999·Il y a 2 semaines