Rumah Nalu surf camp

The last breakfast was decent. If you’re planning to stay here, skip any stay longer than one night and avoid long‑term deals! I gave them the benefit of the doubt, but almost everything people say about this place is true. The shower rarely works, and when it does it only drips a little. Electricity and Wi‑Fi are similarly unreliable; power shortages are common in Sumatra, but as a business owner you should have lasting solutions. Calling them to fix it works but can take hours and it keeps happening. They seem to have never heard of a generator… Even when I told them to get one, they ignored me. I’m a hotel restaurant owner and chef and offered to help with booking management because they’d rather have someone paid through booking than no booking at all, which makes no sense when you know booking takes 15 %. They don’t care at all. There have been many misunderstandings and issues, most of them involving the American husband. The worst case was a food poisoning incident: I told him people got sick from the outside breakfast, and five minutes later his wife came crying, asking why I said I poisoned people. I was like what? I speak good English and the husband is American, so even between them they can’t communicate properly. The wife Megan is the only one helping and working (besides their staff) while caring for her baby, while Mylan does almost nothing. No advice for a surf camp—ridiculous. I met three French guys who had to leave early because they asked to rent one more night and if they had space for an extra friend, they were told no, but no one rented their room the next day. They also had misunderstandings with the scooter.

Arthur·Il y a 3 semaines

“Amazing experience treated like family”

The owner is very kind and hospitable.

Ouali·Il y a 2 mois

If you’re into surfing and you’re in the Krui area looking for waves, this place could be right for you because it’s located in the center of the coast and you can move north or south more easily. It offers budget rooms and ‘vip’ rooms with everything you need for a great stay. The central area of the house is perfect for eating your meals, and there’s also a smart TV and a kitchen with a fridge. The staff and the owner, Mylan, made everything perfect, and he was my ‘guru’ recommending itineraries, shops, restaurants, and especially surf spots suitable for the conditions at the moment. Thanks for hosting me 🙏🙌🙌 Sampai jumpa😃🤙

Mauro·Il y a 2 mois

The place was fairly nice and the rooms were a good refuge after tough days; however, we three adults had no running water for showers and only a trickle for the toilet, which the owner needed to fix. After a long travel day in sweltering heat we were desperate to shower, yet we had to wait the rest of the day and evening because the repair required drying time. The bathroom and toilet also made a loud noise that woke everyone at night, not just us, and the owner’s attempts to fix it failed, forcing us to leave since we couldn’t get restorative sleep. The air‑conditioner was too weak for a wooden chalet on an upper floor, making it very hot. It was a shame we couldn’t easily reach the beach opposite us because we first had to cross a water‑logged area in the morning; the alternative beach was unsafe for swimming. Contact with the owner and his wife was pleasant, and the housekeeper, who also served breakfast, was very kind though she didn’t speak English and had to call the owners for any questions. We skipped breakfast because we left before 10 am for activities, and while other guests said it was very good, 10 am was too late for us. Other guests wanted to stay four nights, but we left after two.

Sylvia·Il y a 2 mois

The surfing spot is brilliant and it’s also good for going to the restaurants and bars scattered along the coast in Krui. The only thing that could be improved is the water pressure in the showers, but it was still enough to get clean and wash the salt off after a surf or swim.

Paul·Il y a 3 mois