I booked with payment on Friday, received confirmation and receipt. On the afternoon of Monday, the day of my check‑in, the owner sent me messages telling me to cancel because the apartment wasn’t available. I didn’t see the messages because I was on the road heading to the place. I arrived at the Mercure hotel flat at 20:30 and found out I had no reservation, the hotel was full. Beyond the absurdity of what happened, the owner was terrible for taking so long to alert me to the problem; he could have called me and at least arranged another option. At 21:00, alone and without hotel support, I found another accommodation, spent more money, more transport, got exhausted, and had to leave the apartment that was next to my workplace. In short.
MarinoIl y a 6 mois