Pensión Caldas

The location was good and very close to Caminoen. I would have liked a small shared kitchen to have access to.

Anne·Il y a 3 semaines

The place is well‑located, but I’d prefer a private bathroom instead of the shared one.

Beatriz·Il y a 4 semaines

The room didn’t match the photos, especially in terms of cleanliness and lighting. That’s a minor complaint, but before we left, other guests in a different room told us it was infested with bed bugs and they complained to the staff too. This is a serious problem that needs fixing, given the price isn’t cheap for what’s offered. The walls are thin.

Alexandru·Il y a un mois

“I didn't stay and would have appreciated a response from staff”

I reached out twice to ask about bed bugs because a review the day before warned of them. Since I was supposed to arrive the next day, I feared they might be there. The staff ignored my messages and only sent a check‑in guide in the same thread. I replied asking again if there were bed bugs, but never got a reply. I ended up paying to stay elsewhere, so I gave neutral ratings for everything, but the communication felt poor. I chose to lose my money rather than risk it. If there are no bed bugs, why not confirm? If there are, the place should treat it and refund guests or not expect them to stay.

Alexandra·Il y a un mois

“No lo recomiendo - feo y caro para lo que es”

Maybe the location is the only thing that works for us. What we disliked most were the facilities. The room we got felt like a cave, no windows, an unpleasant smell, and poor ventilation. The bathroom wasn’t clean enough, and overall the amenities seemed pretty rough. There was no staff available to help; only one person at the bar, and the information they gave was very limited.

Maria·Il y a un mois