Grand Peace House II

“Disappointing”

The location is peaceful, but the rooms are not clean—blankets and bed were dusty, the rooms are old and don’t match the pictures, smelled smoky, and seemed rough. The staff barely smiled at us. Breakfast was basic and the eggs tasted weird.

Alfredo·Il y a 4 semaines

The environment was calm and peaceful, and the staff were well focused and responsive.

Mansoor·Il y a un mois

Cleanliness and hygiene were spot‑on.

Imad·Il y a un mois

I booked a room at this hotel expecting high‑quality accommodation, but upon arrival I got a WhatsApp message saying my room was at a completely different location. Checking the map, I saw it wasn’t the hotel I’d booked. I immediately called the owner and told him it was wrong and I wanted to stay at my original booking. He calmly replied, “Don’t worry, it’s the same property, they belong together. Everything is fine.” He deliberately misled me into accepting a redirect to a completely different hotel. When I arrived at that other property, the room was in absolutely appalling condition: the bathroom was filthy, clearly not cleaned in years; the bedding was covered in hard stains I could feel through the mattress; the walls were so thin I heard every sound from neighboring guests. I had paid a significant amount expecting quality accommodation and was given a nightmare. I immediately called the owner again and told him this was unacceptable and I wanted my money back. Only then did his story completely change. Suddenly, the two hotels had nothing to do with each other. He claimed he couldn’t help, that I would need to contact the other property, and that he couldn’t guarantee any refund. He lied to my face to get me into that room. After weeks of fighting, he agreed to refund half my money. Then, two weeks after I left the country, he sent me a fabricated bank statement claiming the refund was processed. I had it verified and it was completely fake. This owner is a deliberate, calculated fraudster. He uses deception to redirect guests to substandard properties, takes your money, and when you complain, he denies everything and sends fake evidence. Do not book here. Scam.

Florin·Il y a 2 mois

“A perfect stay in Islamabad”

The owner and staff were very friendly, helpful, and kind; the room was spacious and clean, the facilities were clean, the restaurants and grocery store nearby were great, and the attractions are not far from the hotel.

Tanapol·Il y a 2 mois