The cleaning was a disaster. They didn’t enter the room for 2 days (the stay was 3 nights, 2 days), never cleaned, never changed towels, never made the bed—an absolute disaster! Very bad, I would not return.
HugoIl y a une semaine
★★★★·Tampa·8.3
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ou écrivez-le simplement : « autour du 20, trois nuits »
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The Grand Hyatt Tampa Bay hotel is 1 mile from Tampa International Airport and 8 miles from Amalie Arena. Two outdoor pools, two restaurants, and a 24-hour fitness centre are available. Guest rooms feature flat-screen TVs, iPod docking stations, and coffee-making facilities. Oystercatchers and 1823 Kitchen and Bar restaurants offer specialty cocktails and cuisine, with proximity to Tampa Museum of Art and Busch Gardens Tampa.
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Ce que les clients pensent de l’hôtel, aspect par aspect.
The cleaning was a disaster. They didn’t enter the room for 2 days (the stay was 3 nights, 2 days), never cleaned, never changed towels, never made the bed—an absolute disaster! Very bad, I would not return.
Hugo·Il y a une semaine
The room was excellent and the staff were good, but security showed up due to a noise complaint and woke us from a deep sleep for a party that didn’t exist. The poor security gentleman walked into the room and whispered, then the TV background noise. He showed up twice. For the price paid, a free breakfast would have been nice. Nothing else, just a sorry that happened at checkout. If you don’t hear noises through the door at 3 am, don’t knock and wake people up—seriously! And don’t wake them up twice without a coupon for a free breakfast or a discount for the misunderstanding. Wow.
Laura·Il y a 3 semaines
I booked a 2‑bedroom suite but was handed a handicap room and a regular room instead, and the location is close to the airport.
Pascha·Il y a un mois
The view, reception and valet were great, but the location, noise and pool were disappointing.
Dirk·Il y a un mois
The amenities were excellent, the staff were great, and the second pool area was awesome.
Matt·Il y a un mois