“Słaby”
The location was good and the staff were responsive, yet the description was very misleading. The property has two addresses depending on whether it’s a hotel or a hostel, so it’s unclear when booking whether you’re getting a hotel room or a hostel room. The photos showed a kettle that wasn’t there. I asked for a room with two single beds but received a multi‑bedroom, though we were alone. The door handle barely held in place, the TV didn’t work, and the Wi‑Fi password was impossible to find. The kitchen lacked utensils, plates, cutlery, and cups, and it was terribly dirty. Everywhere were signs in Russian, Ukrainian, and Spanish, giving the impression of an immigrant‑focused venue. When booking I ordered the Kościuszka location, which seemed like a hotel, but the confirmation email was for the Lwowska hostel. The biggest issue is that there was no clear indication of what was a hostel and what was a hotel, and inside the building everything was mixed together. The lady on the phone was very kind and the staff contact was good, but overall the hostel standard was very low. Had I known earlier, I would have paid for something else with better comfort and equipment.
Magda·Il y a un mois