“Malgré son cadre, le service étant très en dessous des attentes.”
The façade looks gorgeous and the manor sits in a great spot, which makes the place look very appealing at first glance. However, for a four‑night booking for three people, we only received three 20 ml shampoo bottles, no towel changes, and no extra toilet paper. When we pointed out these shortages, the staff plainly told us that “we’re not at the hotel,” which does not excuse such minimal service in a guesthouse. The breakfast was also disappointing: on the fruit platter some clementines were moldy, the bananas were far too ripe, the carton milk wasn’t kept cold, and the bread was rationed. Sure, the location is charming and has potential, but the lack of upkeep and consideration for guests makes the experience unpleasant.
ElsaIl y a 10 mois