“HORRÍVEL.”
The place feels like a slum; no one answers my WhatsApp, so run away. The booking platform should remove it. The floor is broken, there's electrical tape on the tap, and the doorknob is loose—HORRIBLE. My worst experience yet. I tried to stay on Saturday 29/08 but there was no water, causing major inconvenience and a late arrival to my appointment. I asked the receptionist to cancel the charge, but she said the finance department could only do it on Monday. The lack of water is a service failure; guests shouldn’t have to wait for basic infrastructure repairs that prevent normal use. They’re violating consumer protection law, and I’ll file a complaint with Procon.
PavanIl y a un mois