Hotel Čertův Mlýn, Železná Ruda, Šumava

“Byli jsme naprosto spokojeni.”

The breakfast was sufficient, and the selection for us was very good.

Birešová·Il y a 3 semaines

The breakfast was quite generous and varied. At the hotel I felt like I had returned to a nature school, with an atmosphere reminiscent of elementary school days. Everything was clean, and there were a pool, ping‑pong and table football, so evenings were taken care of. What surprised us a bit was the restaurant closing at 21:00; after that hour we just had bad luck.

Michal·Il y a un mois

The breakfast was good. The restaurant staff were an issue.

Martin·Il y a un mois

“Retro ubytovna z 90 tek by nevadila, pokud by provozovatel neaplikoval retro manýry. Chcete-li v pátek dorazit dle jeho”

I was pleased with the warm water, but the operator's attitude left a bad impression.

Halka·Il y a un mois

“Strašné chování personálu”

The whole stay began with an unpleasant argument with the host because we missed the key‑handing window of 14‑18 h, and no polite reminder or urgency was sent beforehand to enforce the deadline. The entire facility, including the restaurant, lagged by 90 years and still hadn’t realized it was providing services. I don’t consider myself a demanding client, yet I expect basic courtesy, which the staff failed to deliver. On the bright side, the breakfasts surprised us pleasantly, although we would have preferred hot water and a selection of teas instead of just black tea in a thermos. The seating arrangement by room numbers, with two rooms together, added a quirky touch. I chose this hotel for its location and price, and I didn’t anticipate such low quality, which shocked me.

Veronika·Il y a un mois