The staff were very friendly and responsive.
MarthaIl y a un mois
Un instant…
★★★·Lubbock·8.0
01
ou écris-le simplement — « autour du 20, trois nuits »
02
03
The Tru By Hilton Lubbock Southwest offers 100% non-smoking rooms with air-conditioning, free WiFi, work desks, refrigerators, and TVs. Guests appreciate the cleanliness and comfort of the beds. The hotel features an outdoor pool, fitness room, free bicycles, and a 24-hour front desk. A daily American buffet breakfast is served, and the on-site restaurant offers various dining options.
04
05
06
Ce que les clients pensent de l'hôtel, aspect par aspect.
The staff were very friendly and responsive.
Martha·Il y a un mois
The location was great for our stay. Rooms were clean, the bed comfortable. Breakfast was good. The bedding didn’t match the size of the bed we had; the sheets didn’t fit properly. Housekeeping didn’t refresh our room that day, so we had to go to the front desk for fresh towels and an extra sheet.
Julie·Il y a 2 mois
Breakfast was good, the room comfortable. The night check‑in staff was scrambling after an outage; she was pleasant and did everything to get everyone settled. Everything was fine.
Nancy·Il y a 2 mois
The lighting in the room was terrible (no overhead lights). The breakfast area ran out of milk and yogurt. The food was bland.
Marianne·Il y a 2 mois
Blood splatter on the chair in the room. Floors sticky, bedding looked like someone had slept on it. Wash‑rags missing and a used towel was messily put with the clean one. The safety bar in the elevator fell off when descending. The place was dirty and kind of gross; I left a day early without a refund instead of staying another night.
John·Il y a 2 mois