The location was perfect, allowing me to easily explore the surrounding area.
The cleanliness of my room, the quality of the food, and the exceptional service all exceeded my expectations.
The staff were incredibly friendly and welcoming
The pool was a great place to relax and unwind.
Distillé par Parley à partir des 100 avis vérifiés les plus récents sur 2 488
20 m² · 1 king bed · Pour 2 personnes
The King Room in an additional building provides a pool view and an inner‑courtyard view and is mobility‑accessible. It sleeps two guests on a king‑size bed, includes a safety deposit box, iron with ironing facilities, a desk, a wardrobe, a clothes rack, an electric kettle, a mosquito net, a telephone, and single‑room air‑conditioning with heating, plus free Wi‑Fi and a flat‑screen TV with cable channels. The en‑suite bathroom is equipped with a shower, toilet, hairdryer, bathrobe, slippers, free toiletries, towels and toilet paper.
Lits 8.9/10 · mentionnés par 620 voyageurs
20 m² · 1 king bed · Pour 2 personnes
20 m² · 1 sofa bed · Pour 2 personnes
It has a safety deposit box —.
Lits 9/10 · mentionnés par 653 voyageurs
40 m² · Pour 2 personnes · Suite
The Family Suite‑Non‑Smoking offers garden views and air‑conditioned comfort. It sleeps two on an extra‑large double bed, includes a sofa bed and a crib upon request. A flat‑screen cable TV, a safe deposit box and an electric kettle are provided in the suite.
20 m² · 1 sofa bed · Pour 2 personnes
It has a garden view —.
Lits 9/10 · mentionnés par 653 voyageurs
20 m² · 2 twin beds · Pour 2 personnes
20 m² · 1 king bed · Pour 2 personnes
It has city view and air conditioning —.
Lits 8.9/10 · mentionnés par 622 voyageurs
34 m² · 1 sofa bed · Pour 2 personnes
It has a hairdryer —.
Lits 9/10 · mentionnés par 654 voyageurs
30 m² · 1 extra-large double bed and 1 sofa bed · Pour 2 personnes
It has a balcony —.
Lits 8.9/10 · mentionnés par 622 voyageurs
The beach was outstanding—such soft white sand that even your feet slip off easily, with picturesque birds, a lake, and pines nearby. The pool was very warm, maintaining a comfortable temperature even when the outside heat had faded. Rooms and the area were fairly clean. However, the price‑quality ratio was disappointing; one night cost us almost 100,000, and we expected more comfort and “class.” The bathroom had the cheapest gels and shampoos, the breakfast didn’t reach the expected level, and the kids’ club looked old‑fashioned and somewhat dull.
“Все хуже и хуже сервис”
The food got a lot worse.
Nothing liked; it doesn't match the price. The bed was dirty and there were no bedside tables.
The hotel price doesn't match its quality; 150 000 tenge a day for a tiny room is overkill. I won't go again, even if the price drops, and regret not paying more to stay at Rixos. At breakfast, tables are either all taken or dirty and uncleaned, and utensils take another ten minutes to arrive. On the plus side, the area behind the hotel and the heated pool are great, but that alone won't bring me back. The price is still too high for the quality, and at breakfast the tables are unclean and there's nowhere to sit, plus the utensils take an extra ten minutes. The dining area feels stuffy, likely because the ventilation can't handle the number of guests.
Comfort, the internal grounds, spa, massage, staff attitude, and the restaurant on the 8th floor are all excellent.
The beach was outstanding—such soft white sand that even your feet slip off easily, with picturesque birds, a lake, and pines nearby. The pool was very warm, maintaining a comfortable temperature even when the outside heat had faded. Rooms and the area were fairly clean. However, the price‑quality ratio was disappointing; one night cost us almost 100,000, and we expected more comfort and “class.” The bathroom had the cheapest gels and shampoos, the breakfast didn’t reach the expected level, and the kids’ club looked old‑fashioned and somewhat dull.
The hotel price doesn't match its quality; 150 000 tenge a day for a tiny room is overkill. I won't go again, even if the price drops, and regret not paying more to stay at Rixos. At breakfast, tables are either all taken or dirty and uncleaned, and utensils take another ten minutes to arrive. On the plus side, the area behind the hotel and the heated pool are great, but that alone won't bring me back. The price is still too high for the quality, and at breakfast the tables are unclean and there's nowhere to sit, plus the utensils take an extra ten minutes. The dining area feels stuffy, likely because the ventilation can't handle the number of guests.
“Все хуже и хуже сервис”
The food got a lot worse.
Comfort, the internal grounds, spa, massage, staff attitude, and the restaurant on the 8th floor are all excellent.
Nothing liked; it doesn't match the price. The bed was dirty and there were no bedside tables.
