Foundry 34

“A relaxing, stress free couple of days”

The staff were friendly, the hotel was generally clean, the rooms comfortable, and its central location in town was a plus. Nothing could be improved; this place is flawless.

Alan·Il y a 3 semaines

The staff were very clean and friendly.

Thomson·Il y a 3 semaines

“Fair price, clean , food service, work on the breakfast”

The hotel was clean and the staff friendly. The full English breakfast could have been a bit fuller, so to speak: only one slice of toast was offered, whereas most other hotels would have served a rack or similar, i.e., more toast. An extra sausage was needed and the bacon was unfortunately over‑cooked and dry.

Andrew·Il y a 3 semaines

“Disappointing and unsafe”

Room 6 was good, Ensuite shower rooms were good. Waitresses at evening meal and breakfast were pleasant and helpful. Evening meal was good. I booked two single rooms with ensuite; room 3 and room 6 at the same price £85 each for one night with breakfast- room 6 was fine but room 3 was poor. Room 3 had a bed with no headboard and positioned in the room with the pillow end against the window which would be v uncomfortable to lean on and yet there was no chair in the room. The window itself opened onto a ‘terrace’ used as a smoking and communal sitting area which is a potential source of noise and smoke coming into the room, there are also two large extractor fans opposite the window. When I went and asked to change this room I was told there were no other singles so I suggested splitting the cost to switch to a double but was told no because I had booked ! Eventually the receptionist agreed to put a sign on the terrace saying out of use which she did. What was of concern though was signs in the rooms said ‘no smoking inside’ and to use the smoking terrace or outside the back exit instead. When checking the escape routes it became clear that this back exit was permanently propped open which is a security risk for those staying AND given this is the only exit after hours for all rooms with this stairway going past the kitchen to the emergency exit, it is also a safety risk. We were told at check-in that the main entry route in and out, would be locked at night to prevent those staying from helping themselves to the bar! So there is only one emergency exit for everyone (nb window not an exit option in Rm3 or 6). The emergency instructions in the rooms said dial 999 in an emergency but then went on to say that the room phones had no external line - which means someone would be reliant on having a mobile. At 5.45pm I was sent an email offering to let me check out of the hotel and have a refund. Due to having a meal booked with them for 6.15pm, I didn’t see this until later - though the chances of finding two rooms on a Saturday night seems very unlikely- so not a sincere offer…

Sue·Il y a 4 semaines

The bed was comfortable, the room was nice and clean, and having a restaurant downstairs for food was a bonus for us. The room was a bit small and it was noisy outside until very early hours; however, it was Saturday night so that might have been expected.

Elizabeth·Il y a 4 semaines