Doubletree Sulphur Lake Charles

“Quick overnight on the way to New Orleans”

The spot was good and the bed was comfortable, but the A/C was loud, Wi‑Fi was limited unless you paid extra, the shower doors wouldn’t stay closed, the room had stained seating that needed replacement, and overall I expected more for the price.

Cacey·Il y a 3 mois

“Wouldn’t stay again. I would push past to a different town. The smell of the room was the worst part.”

The front desk guy and the restaurant staff were the only positives; the restaurant’s live music played in the lobby while we waited for our take‑away, yet the room was moldy and smelled bad. A kids’ baseball tournament filled the hotel with screaming children, which made the restaurant dirty and the parents didn’t supervise, so the pool got filthy and we had to leave before enjoying it. Staff even had to put a wad of sheets at the pool door to stop water from leaking into the lobby, and the shower had poor pressure despite a good supply of hot water.

Jennifer·Il y a 3 mois

The evening music and food were great, but the staff could be more helpful and there were only two carts for moving belongings, neither of which was at the front desk.

Tyla·Il y a 4 mois

The place was clean.

Marcos·Il y a 4 mois

“A Hilton Hotel with a motel standard!”

The noise from the nearby highway was relentless, and the place was filthy—especially the bathroom. The breakfast area looked like it hadn't been cleaned in ages, and the spread itself could use a lot of work. We kept asking for napkins, knives, and spoons, and it took several attempts to get them. I paid a lot more than I should have for this hotel.

Julia·Il y a 7 mois