Mascava di Torre Guaceto

“Cadre idyllique avec de très bonnes prestations”

The setting is exceptional, the pool is magnificent, the room is full of charm, and the breakfast is very good. The only thing I would suggest is a bit more maintenance of the outdoors; that would lift the place to an even higher level.

Grégory·Il y a 4 semaines

“Slechte ervaring met deze boeking van superior kamer”

I had no positives at all. The photos on Booking didn’t match the room I booked; I was pointed to the wrong room up to twice because the booked one wasn’t available, causing a lot of hassle. In the end I had to call and cancel the stay. It turns out this happens every week.

De·Il y a un mois

We booked a luxury room through Booking, but upon arrival we were given a standard room because the hotel had no luxury rooms available. The photos on Booking’s website showed a different room, so we showed them to the owner, who laughed and said the room wasn’t actually bookable, yet Booking had listed it for a higher price. We reported this to Booking that same day and asked for a refund of the price difference. They replied that they had spoken with the hotel and couldn’t resolve it, offering only half the amount back as a compromise. In reality, Booking only sent an email to the hotel saying they would contact it soon; I saw that email and replied, but still haven’t received any response, which I find very disappointing. The owner, however, welcomed us warmly and helped us throughout.

Ronald·Il y a un mois

“Not worth it”

We chose this place because it was near the wedding venue we had to attend, so the location was fine. Breakfast was decent. No staff were available to help us check in, and we had to wait outside in 39‑degree heat for half an hour before a car arrived. The room looked new but had an old smell, and the setup felt like it was assembled by someone who had never worked in a hotel. The bed frame was against a door that led to another room, and you could hear every conversation in that room. The bathroom mirror was positioned too high for me (I’m 5'4"), so I couldn’t see my face; a person at least 5'11" could. When I tried to use the blow dryer, it started smoking, and even after asking for a replacement I never received one. The pool was also filthy.

Sarah·Il y a un mois

The staff were friendly and accommodating, especially when they managed several last‑minute room changes after our flights were cancelled. The taxi driver, however, had trouble finding the location.

Claire·Il y a un mois