“Spacious tent, but disappointing hospitality, misleading information and too many hidden extra charges. Not worth the pr”
The tent was spacious and comfortable, and the air conditioning was cold. That's probably the only thing we enjoyed about the stay. Quite a disappointing experience overall. Before booking, we specifically asked if BBQ equipment and charcoal were provided, and were told yes. However, upon check-in, we were told to pay an additional RM65. No utensils were provided either. Honestly, it felt misleading. There were no activities included, as everything required additional payment. Power sockets were also limited for 7 people, so we had to bring our own extension plug. No iron was provided, and the toilet lock was broken. Quiet hours started at 10.30 PM, which is quite early, especially for a group of friends on a girls' trip. What disappointed us most was the hospitality. We arrived during heavy rain, but the staff didn't even offer an umbrella or any assistance getting back to our car. We ended up completely drenched while the staff just ignored us. For the price paid, I expected much better facilities, clearer communication and basic hospitality. It felt like almost everything came with an extra charge. Definitely not worth the money
ArissaIl y a 2 semaines