“Siesta Guesthouse - best avoid and leave this location to sleep!”
The service staff were friendly and welcoming and did their best to help, but they didn’t communicate well: they didn’t tell us the geyser was solar powered, so we ran out of hot water at night, and they didn’t inform us of the cost of supper, which we would have skipped if we had known. The kids loved the lions! The owner/manager, Surina, was horrible. I have never experienced such disrespect and contempt for guests. She dropped the phone on us twice, and the lack of communication about the facilities left us frustrated and with a poor overall experience. This could have been forgiven if Surina had shown more care and empathy, but unfortunately she did not, and I cannot recommend this venue because of her behaviour.
SatishIl y a 3 mois