Breakfast was great, yet we were confused at check‑in when they charged us again even though we had already paid; we had to prove payment. The linens were old and the facilities were unmaintained.
SimioniIl y a 3 semaines
Un instant…
★★★·Bento Gonçalves·8.0
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ou écris-le simplement — « autour du 20, trois nuits »
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The BG Hotel by Nobile in Bento Gonçalves features family rooms with air-conditioning, private bathrooms, and free WiFi, including work desks, TVs, and wardrobes. The hotel offers a lift, 24-hour front desk, daily housekeeping, and free on-site parking, as well as a minibar and walk-in shower. A continental breakfast buffet serves juice, pastries, cheese, and fruits near attractions like Maria Fumaca Train and Convention Center - Fundaparque.
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Ce que les clients pensent de l'hôtel, aspect par aspect.
Breakfast was great, yet we were confused at check‑in when they charged us again even though we had already paid; we had to prove payment. The linens were old and the facilities were unmaintained.
Simioni·Il y a 3 semaines
The staff were friendly, but the cleaning was poor—bathrooms had limescale and dust under the beds.
Luzia·Il y a 3 semaines
The bed was good, but the room was dirty, the TV was tiny with very limited channels, and the sheets felt thin and worn out.
Valério·Il y a 3 semaines
I liked the hotel’s service, especially the staff member Vitoria, who was extremely kind and handled us superbly.
Weber·Il y a 3 semaines
The location and staff friendliness were good, but the comfort was lacking.
Tassiana·Il y a 3 semaines