“Un cadre exceptionnel, mais des prestations qui ne sont pas à la hauteur d’un cinq étoiles”
The setting and surroundings are absolutely stunning – a very calm place perfect for relaxing and unplugging, with striking stone architecture, high‑quality breakfast and restaurant, and an overall serene, exotic atmosphere. Cleanliness could be better: dust behind bedside tables, hair in the bathtub on arrival, marks on mirrors, worn and dirty bathtub joints, ceiling humidity stains in the bathroom, two power sockets didn’t work, the room’s access card was dead on arrival, there was an unpleasant damp smell, and the air‑conditioning was noisy and felt more like a fan. The access information should also be explained more clearly beforehand.
Chappellier·Il y a un mois